Cookie Policy

1. Introduction

Welcome to NaiNest (“we”, “our”, or “us”). This Cookie Policy explains how we use cookies and similar technologies when you visit or use our website, mobile applications, and related services (collectively, the “Platform”).
By continuing to use our Platform, you consent to our use of cookies in accordance with this Policy, except where your consent is required by applicable law and you choose not to provide it.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, or another internet-enabled device) when you visit a website. Cookies help websites function efficiently, improve user experience, remember preferences, and provide analytical information.
We may also use similar technologies such as web beacons, pixels, tags, and local storage technologies.

3. Types of Cookies We Use

a. Strictly Necessary Cookies
These cookies are essential for the operation of our Platform and cannot be switched off in our systems. They enable core functions such as:

  • User authentication and account login;
  • Security and fraud prevention;
  • Session management;
  • Property search functionality;
  • Form submissions.

Without these cookies, certain services may not function properly.

b. Performance and Analytics Cookies
These cookies help us understand how visitors use our Platform by collecting information such as:

  • Number of visitors;
  • Pages visited;
  • Time spent on pages;
  • Traffic sources;
  • User interactions.

This information helps us improve website performance and user experience.

c. Functional Cookies
These cookies allow the Platform to remember choices you make, including:

  • Preferred language;
  • Location settings;
  • Search preferences;
  • Saved properties and searches.

d. Advertising and Marketing Cookies
These cookies may be used to:

  • Deliver relevant property advertisements;
  • Measure the effectiveness of marketing campaigns;
  • Limit repetitive advertisements;
  • Track interactions with advertisements.

These cookies may be placed by us or selected third-party advertising partners.

4. Third-Party Cookies

We may allow trusted third parties to place cookies on our Platform for analytics, advertising, social media integration, and service enhancement purposes.
Examples may include:

  • Website analytics providers;
  • Advertising networks;
  • Social media platforms;
  • Customer support tools;
  • Mapping and location service providers.

These third parties have their own privacy and cookie policies governing their use of
information.

5. Information Collected Through Cookies

Cookies may collect information including:

  • IP address;
  • Browser type and version;
  • Device information;
  • Operating system;
  • Geographic location (approximate);
  • Referring website;
  • Pages viewed;
  • Search activity on the Platform;
  • User preferences and settings.

The information collected may be combined with other information we hold about you in accordance with our Privacy Policy.

6. How We Use Cookies

We use cookies to:

  • Operate and secure our Platform;
  • Improve website performance and functionality;
  • Personalize user experience;
  • Analyse visitor behaviour and trends;
  • Remember user preferences;
  • Facilitate property searches and saved listings;
  • Provide relevant advertising and promotional content;
  • Comply with legal and regulatory obligations.

7. Managing Cookies

Most web browsers allow you to control cookies through browser settings. You may:

  • Delete existing cookies;
  • Block future cookies;
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality and performance of the Platform.
You can typically manage cookies through your browser settings, including:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

8. Consent

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.
You may withdraw your consent at any time by adjusting your cookie preferences or browser settings.

9. Data Protection and Privacy

Any personal data collected through cookies will be processed in accordance with our Privacy Policy and applicable data protection laws, including the Nigerian Data Protection Act (NDPA) 2023 and any applicable regulations issued by the Nigerian Data Protection Commission (NDPC).

10. Retention of Cookie Data

Cookies may remain on your device for varying periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain until they expire or are manually deleted.

Retention periods may vary depending on the cookie type and purpose.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
NaiNest
Email: customerService@Nainest.com